General Notice

Who We Are for HelloSays

HelloSays is an independent online platform built to help people discover businesses and share real experiences. We believe that informed decisions start with transparent information. Our platform exists to connect communities with reliable business insights while maintaining fairness, neutrality, and accountability. HelloSays is not a marketplace operator, not a service provider, and not a business broker. We are a digital information platform that enables individuals to find businesses and express genuine opinions based on personal experience.

Our Mission

Our mission is simple: To create a space where consumers can share authentic experiences and where businesses can build their reputations through quality service and transparency. We believe:

Real experiences matter
Honest feedback strengthens communities
Transparency builds long-term trust
Fair representation is essential

What We Do

HelloSays provides business discovery tools, user-submitted reviews, public profiles, and listings. We host user-generated content reflecting individual opinions to help others make informed decisions. We do not create reviews, edit opinions for promotion, or alter ratings for payment.

Business discovery tools
User-submitted reviews and ratings
Public business profiles
Informational listings
Community-driven insights

Our Role

HelloSays functions as a neutral intermediary. All businesses listed on HelloSays operate independently. We do not guarantee performance, certify licenses, or mediate disputes.

Provide technical infrastructure
Maintain platform security
Enforce content policies
Review reported violations
Improve usability and transparency

Our Approach to Trust

Trust is foundational to our platform. We recognize that maintaining trust requires consistency, integrity, and responsible governance. We aim to maintain trust by:

Enforcing fair content standards
Investigating reports of policy violations
Protecting user privacy
Supporting lawful data rights
Operating with transparency

Our Commitment to Fairness

We are committed to fairness for both consumers and businesses. We do not allow incentives for reviews, fake submissions, or attempts to suppress lawful feedback. Our goal is authentic community input.

Authentic first-hand experiences
Visibility for businesses
Enforcement against fraud/deception
Prohibiting review incentives

Privacy and Security

HelloSays implements reasonable technical and administrative safeguards to protect user information. We limit collection to what is necessary for operations and legal compliance.

Technical safeguards
Administrative safeguards
Limited data collection
Transparency in data practices

Continuous Improvement

HelloSays is continuously evolving. We regularly review platform policies, functionality, and security standards to improve reliability. As technology changes, we update our practices accordingly.

Policy reviews
Functional updates
Security standard reviews
Regulatory compliance

Independence

HelloSays operates independently and is not affiliated with, endorsed by, or connected to other review platforms unless explicitly stated. Our policies, governance, and technical systems are developed specifically for the HelloSays platform.

Contact

For inquiries, feedback, or questions about our platform, please reach out via our official support channel:

Email: support@hellosays.com