General Notice

Terms of Service for HelloSays

Effective Date: January 1, 2026. These Terms of Service (“Terms”) govern your access to and use of the HelloSays websites, mobile applications, communications, features, tools, and related services (collectively, the “Service”). These Terms form a legally binding agreement between you and HelloSays.

Important Notice

Important Notice Regarding Dispute Resolution: These Terms Contain A Binding Arbitration Agreement And A Class Action Waiver. By Using The Service, You Agree To Resolve Disputes Through Individual Arbitration And Waive The Right To Participate In Class Actions Or Jury Trials.

Binding Arbitration Agreement
Class Action Waiver
Individual Dispute Resolution
Waiver of Jury Trials

Definitions

To ensure clarity, we define key terms used throughout this agreement regarding Users, Content, and Business Accounts.

User: Anyone accessing the Service
Content: Text, images, ratings, and data
User Content: Materials submitted by you
Business Account: Accounts for entity management

Nature of Service

HelloSays is an online business directory. We do not provide, perform, or guarantee any services offered by businesses listed on the platform. We function as an 'interactive computer service' under Section 230 of the CDA.

Neutral directory platform
Independent third-party listings
No employment of listed staff
No guarantee of service quality

Eligibility & Conduct

You must be at least 18 years old to use this service. We prohibit false reviews, harassment, automated scraping, and any attempt to interfere with platform infrastructure.

Minimum age: 18 years
Compliance with local laws
No bot or scraper usage
No impersonation or fraud

Accounts & Communication

You are responsible for maintaining the confidentiality of your credentials. By using the service, you consent to receive electronic communications including security notices and policy updates.

Account security responsibility
Electronic communication consent
Accuracy of registration data
Account suspension rights

Content & Licensing

You retain ownership of your content, but grant HelloSays a worldwide, perpetual, royalty-free license to use, modify, and distribute it across our services and marketing.

User responsibility for content
Irrevocable license to HelloSays
Right to use for machine learning
Waiver of moral rights

Business Account Terms

Business representatives warrant they have authority to bind the entity. Businesses may not offer incentives for reviews or coerce customers to modify feedback.

Authorized representation only
No incentives for reviews
No self-reviewing or competitor bias
Independent review visibility

Dispute Resolution

Governed by the laws of California. Disputes will be resolved exclusively through final and binding arbitration under the Federal Arbitration Act.

Governing Law: California
Binding Arbitration Procedure
One-year claim limitation
Small claims court exceptions

Contact

For questions regarding these Terms of Service, please contact our support team.

Email: support@hellosays.com
Subject: Terms Inquiry