General Notice

Privacy Policy for HelloSays

This Privacy Policy describes how HelloSays (“HelloSays,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information when you access or use our Service. By using the Service, you acknowledge that you have read and understand this Privacy Policy.

Scope & Service

This policy applies to information collected via our Service, account creation, and communications. HelloSays is an online directory platform; we process data to provide functionality, improve user experience, and prevent fraud.

Account creation and profile data
Public reviews and business info
User-business communications
Platform security and fraud prevention

Data Collection

We collect data you provide (name, email, profile details) and data collected automatically (IP address, device type, cookies). We may also obtain business details from public sources to maintain listing accuracy.

Account & Business info
Public content and metadata
Transaction & Communication logs
Automatic technical data (IP/Cookies)

Cookies & Tracking

We use cookies, web beacons, and SDKs to enable core functionality, remember preferences, and measure analytics. You can manage these via your browser settings.

Essential operation cookies
Functional & Preference tracking
Analytics and performance measurement
Advertising & ad-effectiveness tools

Data Sharing

HelloSays does not sell your personal information for money. We share data with service providers, businesses you interact with (for reservations/quotes), and for legal requirements.

Third-party service providers
Direct interactions with businesses
Legal & Law enforcement requests
Advertising & Analytics partners

AI & Retention

We use machine learning to improve search relevance and detect fraud. We retain data only as long as necessary to provide services and comply with legal obligations.

AI for search and fraud detection
Secure deletion/anonymization
Legitimate business retention
Account closure procedures

US Resident Rights

Residents of states like California have specific rights, including the Right to Know, Delete, and Correct personal information, and the Right to Opt-Out of 'sharing' for behavioral advertising.

Right to Access/Know
Right to Deletion
Right to Correction
Opt-out of data sharing

International Rights

European (GDPR) and Quebec residents have protections regarding data portability, rectification, and the 'Right to be Forgotten'. We process this data under strict lawful bases.

GDPR (EEA/UK/Swiss) Compliance
Quebec Provincial Legislation
Data Portability & Rectification
Withdrawal of consent

Security & Contact

We implement administrative and technical safeguards to protect your data. If you have any questions or wish to exercise your rights, please reach out to our privacy team.

Administrative/Technical safeguards
Child privacy protection (Under 13)
Policy modification updates
Email: support@hellosays.com