Trust & Safety for HelloSays
Trust Comes First. Every Time. HelloSays exists to help people make informed decisions about the businesses they rely on every day. Whether you’re a consumer searching for trustworthy service providers or a business working to build a strong reputation, trust is at the center of everything we do. We work continuously to maintain a platform that reflects real experiences, promotes fairness, and supports informed choices.
Connecting Communities
Reputation matters. Businesses earn their reputation through the quality of their products, services, and customer care — both offline and online. HelloSays is designed to reflect genuine customer experiences. We strive to highlight contributions that come from real interactions, helping consumers evaluate businesses with greater confidence.
Authenticity and Fairness
Honesty and fairness are essential to maintaining a healthy review ecosystem. Users share reviews based on first-hand experiences, and businesses compete fairly without manipulating ratings. To promote reliability, we use automated systems and internal review processes.
Addressing Misinformation
The spread of misinformation harms both consumers and legitimate businesses. HelloSays maintains internal standards to reduce fraudulent activity, coordinated review campaigns, and abusive behavior. We take action by removing violating content or restricting accounts when appropriate.
Better Decisions
Choosing a business involves more than just reading reviews. Where available, HelloSays may provide additional business details designed to support decision-making. We encourage users to evaluate multiple sources of information and use their own judgment.
Accountability
Trust is earned over time. We aim to foster a community of responsibility. HelloSays does not guarantee outcomes or endorse specific businesses; instead, we provide the tools for meaningful information exchange.